Fusion Fragrance (“Fusion”, “we”, “us”) respects your privacy. This policy explains what information we collect when you browse or order from our storefront, how we use it, and the choices you have.
Information we collect
- Order details — name, phone, email, delivery address, and payment method you choose (for example COD, JazzCash, or EasyPaisa).
- Messages — notes you send through our contact form or WhatsApp.
- Device & usage — basic technical data such as browser type and pages viewed, used to keep the site working and improve the experience.
- Cart preference — items saved in your browser so your bag can persist between visits.
How we use information
- To process, confirm, and deliver your orders across Pakistan.
- To contact you about an order, return, or support request.
- To improve our catalog, checkout flow, and customer experience.
- To detect fraud or abuse and protect our storefront.
Sharing
We share information only as needed with delivery partners (such as TCS or Leopard) and payment channels you select. We do not sell your personal information.
Data retention
Order records are kept as long as needed for fulfilment, accounting, and legal requirements. You may ask us to update or remove contact details that are no longer required for an active order.
Your choices
You can clear cart data in your browser, decline marketing messages, and contact us to review or correct information tied to your orders.
Contact
For privacy questions, reach us on WhatsApp at our store number or through the contact form on the homepage.